Unfortunately according Themeforest customer refund policy rules you can't get refund after you downloaded your item if item does not meet your expectations, does not fit your needs, or you want to exchange it to another item: https://themeforest.net/page/customer_refund_policy#not-refundable
If you have any questions about Themeforest refund policy you can contact Envato at http://support.envato.com/
If you want to add/change theme features, change theme design or add options that theme does not have you can order WordPress theme customization services at http://studio.envato.com/.
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